You can move your account to the Free plan at any time via your Pre-Meet account settings (see instructions below).
This means you'll still be able to access your account at any time but won’t be charged after your billing period ends, unless you decide to upgrade.
Change plan
The Account Owner, or any user assigned the Support role, can change plans from their Pre-Meet account settings.
Go to your account settings (cogwheel icon at the top-right corner of your homepage)
Select Billing & Usage
Select Change plan and choose the plan type you’d like to subscribe to
Select the Subscribe button at the bottom-right of your screen
If you're experiencing any issues, please drop us a message at [email protected] and a member of our team will get back in touch.